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Key Questions To Ask Before Hiring A Cleaning Company

Key Questions To Ask Before Hiring A Cleaning Company
  • Emily Smith
  • Oct 07 2020

Over the years, the cleaning industry of Gold Coast has witnessed the emergence of several companies boasting of providing the best services at affordable prices. Thus it is common to become confused and anxious while selecting one especially when you are at the end of tenancy.You need them to get the rented property sanitised and retrieve your rental bond in full. To ensure the bond clean is performed adequately and professionally, it is essential to choose a reliable end of lease cleaning company in Gold Coast.

Making the mistake of choosing the wrong cleaning business can make you lose your bond, which can be up to four weeks of rent if the rent is $700 per week or less. In case the weekly rent is over $700, the maximum amount for bond could be higher, meaning you stand to lose more money if quality bond cleaning is not performed.

To avoid any problems with getting a bond refund and moving out successfully, here are a few key questions you need to ask before hiring a cleaning company. It ensures that they will be offering the best end of lease cleaning service in Gold Coast. Have a look.

Is The Company Registered?

Prevent getting scammed by ensuring the companies you are considering for booking are registered with Australian Securities & Investments Commission (ASIC).

Booking an unregistered company for end of lease cleaning service is risky as they are not obligated to fulfilling specific legal requirements like registered companies, such as setting up a registered office, keeping financial records, having a place of business, giving details about company’s directors, and much more.

What Is the Company’s Reputation and Experience?

Learning about the company’s reputation gives insight into its reliability and whether it is considered credible by people who have availed its services.

In addition, you need to inquire about the company’s incorporation date as it will help you to learn how new or established it is. Knowing these things will give you a better idea about the genuineness of the business and whether its services are good.

Which Services Do they Provide?

Most reputed cleaning companies offer a plethora of primary and additional services to cater to the needs of clients. These services can include end of lease cleaning, carpet cleaning, spring cleaning, office/commercial cleaning, and oven & BBQ cleaning, among others.

In addition to these, established companies may offer additional services like pest control, wall-washing, blinds cleaning, upholstery cleaning, pressure cleaning, and more. You must find a one-stop destination that can provide a variety of solutions preventing the need to book different companies for different services.

Is The Company Insured?

Although experienced and trained cleaners work professionally, asking about their company’s insurance is necessary in case of injury or accidents, loss/damage of property, and other errors.

Make sure to ask what coverage does the company and its cleaners have because it will put you at ease. Don’t make the mistake of hiring a company that isn’t insured or whose cleaners don’t have any policies that can cover expenses if they are hurt on the job.

Are The Cleaners Qualified, And Are They Employees Or Hired On Contract?

Ensuring the cleaners coming to your home are experienced, trained and qualified for performing the services you hired them for is crucial. You should ask how many years of experience the cleaners have, what are their credentials, what skills they have and other questions related to the cleaner’s abilities.

Furthermore, make sure you know whether the cleaners coming to clean the property are employed by the company or associated with the company via contract.

Does The Company Offer Free Quotes?

Reputed and reliable end of lease cleaning companies in Gold Coast offer free cost estimation of the services you plan to avail. These quotes are generated digitally and categorised as no-obligation because the estimate is created for reference, and the potential customer doesn’t have to commit to hiring the company.

Therefore, it would be wise to inquire from a company’s representative if they generate free and no-obligation quotes for end of lease and other cleaning services.

What Cleaning Supplies Do the Professionals Use?

Inquiring about cleaning products and tools used by the professionals of a company is essential to know if they can perform cleaning adequately and efficiently. In addition, it helps you to know if the property will be sanitised safely and without harming the environment or not.

You can choose a company that prefers using organic, environment-friendly, and non-toxic products along with equipment having a good energy rating.

Wrapping Up

To make an informed and correct decision while hiring a cleaning company, it is essential to ask the questions mentioned above. By inquiring and researching you can avoid getting scammed by unregistered or unreliable companies that boast of offering excellent end of lease cleaning services in Gold Coast at economical prices.